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Refund and Cancellation

 

At Vidya Sagar Mohandai Oswal Dharamshala, we value your patronage and aim to provide exceptional service to all our guests. Please review our refund and cancellation policy below:

 

1. Refund Policy:
- We do not offer refunds for room bookings made through our website.
- Refunds will only be considered in exceptional circumstances, such as natural disasters or unforeseen emergencies, and will be subject to the discretion of the management. Refund Process will take 5-10 days.

 

2. Cancellation Policy:
- All room bookings made through our website are non-cancellable.
- In the event of a cancellation request, guests are advised to contact our reservations team. However, please note that cancellation requests will not result in a refund.

 

3. Management Discretion:
- Any exceptions to our refund and cancellation policy will be at the sole discretion of the management of Vidya Sagar Mohandai Oswal Dharamshala.
- Requests for refunds or cancellations due to special circumstances will be carefully reviewed, and decisions will be made on a case-by-case basis by the management. Refund Process will take 5-10 days.

 

4. Communication:
- Guests are encouraged to communicate any concerns or special circumstances regarding their bookings directly to our reservations team.
- We will make every effort to accommodate reasonable requests while adhering to our policies and commitments.

 

5. No-Shows:
- In the event of a no-show (failure to check-in on the booked arrival date), the full booking amount will be charged, and no refund will be provided.

 

By making a room booking through our website, you acknowledge that you have read, understood, and agree to abide by our refund and cancellation policy. If you have any questions or require further clarification, please do not hesitate to contact our reservations team.